Reputation Risk Management

  • Defining Reputation
  • Understanding Reputation – processes and tools
  • Mitigating Reputation Risk
  • The importance of monitoring and measuring reputation
  • The differences between a reputation crisis and a typical business crisis
  • Handling routine complaints satisfactorily
  • Using information from failures to achieve a step change in effectiveness
  • Best practice – preparing for, and handling, a reputation crisis
  • Developing a Reputation Risk Framework
  • Developing a Reputation Protection & Defense strategy

Κόστος Συμμετοχής

€350
  • 8 Ώρες
  • Σύγχρονο e-Learning
  • Πιστοποιητικό Παρακολούθησης
  • Επιδότηση ΛΑΕΚ