Reputation Risk Management
- Defining Reputation
- Understanding Reputation – processes and tools
- Mitigating Reputation Risk
- The importance of monitoring and measuring reputation
- The differences between a reputation crisis and a typical business crisis
- Handling routine complaints satisfactorily
- Using information from failures to achieve a step change in effectiveness
- Best practice – preparing for, and handling, a reputation crisis
- Developing a Reputation Risk Framework
- Developing a Reputation Protection & Defense strategy
Κόστος Συμμετοχής
€350
- 8 Ώρες
- Σύγχρονο e-Learning
- Πιστοποιητικό Παρακολούθησης
- Επιδότηση ΛΑΕΚ
