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Professional Certification

Certified Collection Officer (C-CO)

The “Hellenic Association of Risk Managers” (www.harima.gr) member of FERMA (Federation European of Risk Management Associations, www.ferma.eu) & FECMA (Federation of European Credit Management Associations, www.fecma.eu), with the support of “Academics University of London Worldwide” and SEV and in collaboration with the “Risk Training Institute” of ICAP CRIF, present the “Certified Collection Officer (C-CO)” training program that leads to the corresponding certification after examinations.

The “Certified Collection Officer (C-CO)” certification by the “Hellenic Association of Risk Managers” is awarded only to Association’s members and they keep their title as long as they are up to date regarding their membership. The H.A.RI.MA. first year’s registration fee is free of charge for the attendees that successfully graduate from the certificate program.

Description

Are you CEO, CFO, Risk and/or Financial Manager, Head of an accounting or sales department? Are you looking to improve the service quality and productivity of your business? If the answer is yes you need to follow this module that unfolds the interrelation between cash flow and collection, and the impact that the collection procedures have on your organization, through the systematic analysis of the operational structure and methods followed for optimum results, as described in the chapters below.

Target Audience

Executives overseeing corporate financial health and collection strategies.
Professionals responsible for managing overdue accounts, credit policies, and collection processes.
Heads of accounting and sales departments seeking to optimize cash flow and receivables.
Professionals handling overdue payments, legal recovery, and non-performing accounts.
Experts ensuring adherence to collection regulations, litigation procedures, and ethical recovery practices.

You will become familiar with debt collection operations
You will better understand the overall escalating structure of collection departments
You will get a deeper understanding of key factors for better performance and results
You will improve the ability to forecast and evaluate debt risks
You will be updated on current trends in collections techniques
You will learn ways to monitor and measure collections performance
You will be able to provide added value to your enterprise or the organization that employs you
About

Subject Areas

Understanding Collections

Monitoring

Non Performing

Default

Litigation

Workflows

Technology – Recovery Software AI & ML

Reporting and analytics

Outsourcing

Hiring

Training

Communication

Business Agility

Empathy

Incentives

Initiate the process

Preparation Stage – Preparing the company / identifying and approaching buyers

Pre-Due Diligence Stage – Distribution of information

Due Diligence Stage – The sale process – launch the VDR

Negotiation Stage – Post heads of terms – finalize the price

Completion stage – SPA advisory: protecting seller value

Letter of Intent & Head of Terms: Financial & Legal aspects

Introducing Heads of Terms

Types of Heads of Terms

Binding or non-binding?

Exclusivity

Deal momentum

Price expectations

How price can be affected

Assumptions and deviations

Final price fluctuations Legal jurisdiction

_____________________

Negotiation Tactics during the process

Locked box Vs Completion Accounts

Earn out mechanisms

Drag-along rights and Right of First Refusal

Shareholder’s agreement / SLA / CMA

Receive the offers

How to maximise the pricing – Best & final

Tax & Regulatory implications

TYPES

Share Deal

Asset Deal

Equity Carve-out

Spin-off and Split-off

Scope and process of due diligence process

What is Legal Due Diligence and Types?

Legal Due Diligence SELL-SIDE

Legal Due Diligence BUY-SIDE

​How long does the Legal Due Diligence Process Take?

Legal due diligence request list

Online Data Room

Due Diligence Activities in an M&A Transaction – Disclosure Schedule

The Due Diligence Report

Types and uses

Identify Red Flags

Using information as a bargaining tool

Key takeaways

The M&A deal through the ESG lens 

ESG and climate change fundamentals 

ESG Integration in investment decisions

Corporate Information beyond financials 

ESG aspects integration in valuation

Post Mergers Integration Issues  

Addressing Systems, people, and other related challenges during and post integration phase

14

Hours Live Online

Course Start Date 10 of November 2025
Early Bird: 400
Cost of Attendance €500
Certification
Certified Collection Officer (C-CO)
Subsidized by LAEK

0%

Skilled and Profesional Lecturers

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Ambitious Training Attendes

0+

Years of Experience

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Trainings & Certificates

Our Team Experts

Scientific Associates

Αθανάσιος Ρήγας

Partner at KRP Law Frim

Dimitris N.
Koufopoulos, PhD

Director of University of London MBA Programmes
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