Human Error Risk
"Human Error Risk" Module is part of the "Certified Chief Risk Officer (C-CRO)" and the " Certified Operational Risk Officer (C-ORO)" training programs.
Description
According to international research, human error accounts for 70 to 90 percent of accidents and operational failures. The goal of this seminar is not to eliminate error, since that is impossible, but to design systems that are tolerant of mistakes, and to shift from a blame culture to a culture of learning and safety.
Target Audience
Production managers, quality assurance leaders, HR professionals, health and safety managers (HSE), compliance officers.
Upon completion of the seminar, participants will be able to.Recognize early warning signs that lead to human error.Redesign critical work points to reduce the likelihood of mistakes.Distinguish individual error from systemic failure.Promote an environment where mistakes are used as improvement opportunities, not reasons for punishment.
About
Subject Areas
Anatomy of Errors & Omissions
Mistakes & omissions within the business space
Foci of errors & omissions
Effects of errors and omissions
The concept of professional liability
Negligence and deceit – discrimination in relation to errors and omissions
Activities with significant exposure to the risk of error and omission
Examples and comprehension quizzes
Addressing the risk of errors & omissions
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