Certified Collection Officer (C-CO)
The "Hellenic Association of Risk Managers" (www.harima.gr) member of FERMA (Federation European of Risk Management Associations, www.ferma.eu) & FECMA (Federation of European Credit Management Associations, www.fecma.eu), with the support of "Academics University of London Worldwide" and SEV and in collaboration with the "Risk Training Institute" of ICAP CRIF, present the "Certified Collection Officer (C-CO)" training program that leads to the corresponding certification after examinations.
The "Certified Collection Officer (C-CO)" certification by the "Hellenic Association of Risk Managers" is awarded only to Association’s members and they keep their title as long as they are up to date regarding their membership. The H.A.RI.MA. first year’s registration fee is free of charge for the attendees that successfully graduate from the certificate program.
Description
Are you CEO, CFO, Risk and/or Financial Manager, Head of an accounting or sales department?
Are you looking to improve the service quality and productivity of your business?
If the answer is yes you need to follow this module that unfolds the interrelation between cash flow and collection, and the impact that the collection procedures have on your organization, through the systematic analysis of the operational structure and methods followed for optimum results, as described in the chapters below.
Subject Areas
Understanding Collections
A. Collection Tree
E. Collection KPIs’
F. Cost Control G. Compliance
A. Collection Tree
- Monitoring
- Non Performing
- Default
- Litigation
- Workflows
- Technology - Recovery Software AI & ML
- Reporting and analytics
- Outsourcing
- Hiring
- Training
- Communication
- Business Agility
- Empathy
- Incentives
E. Collection KPIs’
F. Cost Control G. Compliance
What you will learn
- You will become familiar with debt collection operations
- You will better understand the overall escalating structure of collection departments
- You will get a deeper understanding of key factors for better performance and results
- You will improve the ability to forecast and evaluate debt risks
- You will be updated on current trends in collections techniques
- You will learn ways to monitor and measure collections performance
- You will be able to provide added value to your enterprise or the organization that employs you
Course Start Date
4 of November 2024
Cost of Attendance
€500
- 10 Hours
- Live Online
- Certification
- Certified Collection Officer (C-CO)
- Subsidized by LAEK
Scientific Associate
Dimitris N.
Koufopoulos, PhDDirector of University of London MBA Programmes,
Member of H.A.RI.MA.
Koufopoulos, PhDDirector of University of London MBA Programmes,
Member of H.A.RI.MA.
Director of the Global Online MBA Programmes in University of London
Visiting Professor, School of Law, CCLS at Queen Mary University
Honorary Research Fellow at Birkbeck University of London
Visiting Professor, School of Law, CCLS at Queen Mary University
Honorary Research Fellow at Birkbeck University of London
Dimitrios N. Koufopoulos is a Visiting Professor, School of Law, CCLS at Queen Mary University, Honorary Research Fellow at Birkbeck University of London and the Director of the Global Online MBA Programmes in University of London. He has held numerous academic positions at Brunel University (2002-2018) and Cardiff University (1991-2002) in UK.
Dimitrios began his career very early, in construction industry –simply put, a builder-as well as a guitar player and singer where he quickly realised that was not good enough. Then, he turned his attention to accounting, where he saw opportunities and potential employment successes.
He gained his university bachelor’s degree in Management from the Athens School of Economics and Business Sciences in Greece, in 1988. Two years later has embarked on postgraduate studies in UK. He earned his MBA at Cardiff Business School, and straight after was employed as a research assistant at Cardiff University, Cardiff business School. He started working on his PhD on Strategic Planning Systems alongside his academic and consulting career.
He has been a Full-Time academic member of staff at Cardiff Business School from 1991 to 2002 and then joined Brunel Business School until April 2018. He publishes extensively in academic journals and every year papers that co-authors are presented in major conferences all over the world.
He has been teaching online and developing online material since 2006; in the early beginning at Universitas 21, then Laureate-Liverpool in 2009, Laureate- Roehampton in 2012 and University of London-Queen Mary in 2016. He has an extensive experience in developing and testing online material and modules; like Learning and Leading in a Dynamic Era, Strategy and Innovation and Strategic Management. He is currently working on the second edition of his textbook “Essentials of Strategic Management” published by Sage in 2012.
His supervisory capabilities have been developed since 1992 and up to now has successfully supervised well above 400 hundred students at UG and PG level as well as over 10 PhD students at Brunel University and currently 3 DBA Students at University of Liverpool.
Back in 1994, alongside his academic career, he set up a boutique consulting firm providing intelligent reports on several business and management issues. In 1998, he set up the Gnosis Management Consultants (www.gnosisconsultants.com), specializing in executive training and niched strategic research. In 2007, he set up the Hellenic Observatory of Corporate Governance (www.hocg.eu), where research on five distinct, important economic sectors for Greece are contacted. Since 2016 is a partner in www.proteas.io a business model innovation consulting firm.
Lecturer
Αθανάσιος
ΡήγαςPartner at KRP Law Frim
ΡήγαςPartner at KRP Law Frim
Partner at KRP Law Frim
Strong litigator before civil and administrative courts, holding significant experience in organizing, managing and executing large and complicated corporate, commercial and banking law cases, while coordinating parties from different backgrounds. Always ready to improve performance and final outcome, through the adaptation of new technologies and the extraction of each person’s unique abilities and talents. Further through the participation in the Board of Directors of Real Estate companies and of Financial Institutions, Mr Rigas has accumulated substantial experience in understanding and solving a plethora of Corporate matters enhancing thus his usinessoriented approach in his practice.
